Frequently Asked Question's

Please reach us at help@windycityboutique.com if you cannot find an answer to your question.

Yes, we can! There is no charge for this service. 

Yes, we do.  This allows you to shop our store from the comfort of your home.  Please look under Services for more details.

We do often offer promo codes for our  brands! For the latest news from Windy City Boutique please subscribe to our website. 

Most orders ship within 1-2 business days.  For special orders, please allow additional processing and shipping time.  If time is of the essence, please contact us directly. 

Most orders ship via USPS or FedEx. More shipping carrier options coming.

The best part of a purchase is receiving the item, right?  Know that each order that ships from our store is packed with the utmost care. We know that the road to get to you can be wild so we pack for the unexpected.  Each order is packed in scentless, placstic bags and then stabilized insode the sihpping box with tissue.  

Yes, we do.  We receive A LOT of boxes on a weekly basis and we reuse the boxes that are still in good condition.  So you might receive a previously shipped box.  The beat-up boxes are appropriately recyled .  Gift-wrapped orders will always ship in a new shipping box.

This means you have won "Windy City Boutique Dollars" and your code for $ OFF can be applied to any discounted Hammitt item.  NOTE, these codes can ONLY be used on SALE items.